My Question or Issue
Hi! I can't get to the dialogue which changes the Spotify profile picture. The following doesn't work because there's no 'change' dialogue appearing: https://support.spotify.com/us/account_payment_help/account_help/profile-picture/ Help!
Hey there folks,
Thanks for bearing with us!
This should now be fixed in the latest version of the desktop app.
If you're having troubles seeing the option to change your profile page after updating, we'd recommend trying a clean reinstallation of the app with these steps.
If that doesn't do the trick, make sure to let us know in the relevant Help Board.
Have a lovely day :)
Can't change mine still. I'm in the US and I'm using a MacOS
ok so on my school computer where i downloaded spotify from their website, i got an update and i can change my picture! on my home computer where i downloaded spotify from the windows store however, the issue persists. but some people’s website-download versions are still bad so i have no idea how this is working. maybe they’re rolling out updates to select computers to see if they work? i have no clue lol
The new 1.1.17 version includes the fix. And I got this update today as well. I also made sure to uninstall after updating and downloaded the latest version from Spotify website and I am finally able to see the ''Change'' button on the profile picture again. Here is an updated screenshot anyway:
YAY! Mine works now too, with deleting the old version and downloading the new. Thank you, Spotify, for fixing this!
i deleted the microsoft store version and downloaded the app from the website, and now it works!
I cant change my profile picture at all, the change option does not even show up anymore and I really want to change my profile picture. THIS IS BOTHERING ME, PLEASE FIX THIS ISSUE.
Hi, please read the whole threat.the latest version 1.1.17.xxx has a fix for it. I did the update on my PC's as well this morning, and it works fine.
Please ensure to run this version on PC.
spotify version 1.17.xxxx has fixed it. i updated and it works!
can't change my profile picture like usual since a week ago :/ from singapore.
Please, All,verify your Version of spotify, that is the key !!
as soon as you have updated to this version, it is working again,as many users above already mentioned.
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