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My Question or Issue
Hi! I can't get to the dialogue which changes the Spotify profile picture. The following doesn't work because there's no 'change' dialogue appearing: https://support.spotify.com/us/account_payment_help/account_help/profile-picture/ Help!
Hey there folks,
Thanks for bearing with us!
This should now be fixed in the latest version of the desktop app.
If you're having troubles seeing the option to change your profile page after updating, we'd recommend trying a clean reinstallation of the app with these steps.
If that doesn't do the trick, make sure to let us know in the relevant Help Board.
Have a lovely day 🙂
Same here (Denmark). I have no profile picture but would like to add one. With the latest update to the desktop app this is not possible - The change button has disappeared.
hello, I just change to premium and when I can't change my profile picture, I don't know why? any have the same problem? thank you for help
same here so annoying @@
I've looked to see if I can find the way I usually change mine, and it isn't there right now! I remember changing my profile picture from inside the desktop app under my username at the top right, but currently, I can't see it. I'll keep looking!
I'm also experiencing this
Hey there folks,
We really appreciate reporting this here in the Community!
We've passed this on to the right teams who will be looking into this. If you're having troubles updating the profile picture on the desktop app, make sure to first try the following:
If the issue persists after that, let us know by adding your +VOTE in the thread and details in a comment below:
We'll keep you updated here so make sure to subscribe to this thread 🙂
Reinstalling and logging out doesn't solve anything. Please fix.