[Desktop] Excessive Audio Advertisements on Free

Thread235916602688511104629284653906656400

Status: Fixed

Description:

Excessive number of audio advertisements on Spotify free in the Desktop client.

 

To reproduce:

  1. Start Spotify and Log In using a free account.
  2. Number of audio advertisements can be excessive compared to amount of listened to content.

 

Workaround:

Reported less audio advertisements in the web player.

 

Additional information:

Reports of up to 12 adverts in a row before returning to content.

Forever repeating the same advert until client is restarted has also been reported 

 

If you are having either of these issues please can you post below:

  1. Your operating system (eg. Windows/Mac/Linux)
  2. Your Spotify client version (Help/Spotify > About)
  3. Your Spotify username as shown on your online account (this is not your email address!)
  4. A screenshot of your Play Queue > History tab would also be very helpful!

 

Thanks!

 

Updates:

2014-05-19: Appears to be fixed in v0.9.10.x. Please let us know if you are still having issues. 

 

When posting in this forum please make sure you have read these guidelines.

Status: Fixed
0 Likes

Related Issues

Comments
Newbie

Over the last several days I've noticed a lot more ads, so I think this may be my problem. 
I'm having the issue on my work AND home computers.

On the home machine:

1. Windows 7 Pro

2. Spotify Version 0.9.7.16g4b197456

3. Spotify Username: 1274217029

4. Screenshot attatched. Hopefully you can see why I'm irritated at getting 6 ads, 1 song, and then another 6 ads....

 

I can update with my work computer info next time I'm there, if needed. 

2014-01-18_1333.png
Regular

If you are having either of these issues please can you post below:

 

  1. Your operating system (eg. Windows/Mac/Linux): MAC
  2. Your Spotify client version (Help/Spotify > About): Is this something I should post publicly? 
  3. Your Spotify username as shown on your online account (this is not your email address!) thedrewpearson
  4. A screenshot of your Play Queue > History tab would also be very helpful! Coming Soon...
Regular

Hey Peter,

 

Did you make some bug fixes? Looks like ads are getting better. Still much more than previous months (up to 7 at a time), but not getting stuck yet on ad repeat...

 

Thanks,

 

 

Community Legend
I don't work for Spotify so I'm not entirely sure to be honest! I just collect and report from the community, the Spotify team do the rest! 😉

7 still sounds a little extreme to me though!
Regular

Haha, nevermind. I spoke too soon. We're back to endless ads running...

Casual Listener

If you are having either of these issues please can you post below:

  1. Your operating system (eg. Windows/Mac/Linux)  Windows 7 SP-1, 64 bit
  2. Your Spotify client version (Help/Spotify > About)   0.9.7.16.g4b197456
  3. Your Spotify username as shown on your online account (this is not your email address!) dan.spore
  4. A screenshot of your Play Queue > History tab would also be very helpful!  

Spotify_screenshot.jpg

user-removed
Not applicable

I'll jump on this train too.

 

Operating System: Mac OS X 10.9.1

Spotify Version: 0.9.7.16.g4b197456

User Name: 122365587

Screen Shot 2014-01-20 at 7.05.53 PM.png

Newbie

Operating System: Windows 7

Spotify Version: 0.9.7.16.g4b197456

User Name: 1231734898

 

spotify ads.JPG

Newbie


Thanks for looking into this.  I'm getting at least 4-6 ads between every single song, sometimes more.  It's driving me crazy.

 

If you are having either of these issues please can you post below:

  1. Your operating system (eg. Windows/Mac/Linux)  Windows 7
  2. Your Spotify client version (Help/Spotify > About)  Version 0.9.7.16.g4b197456
  3. Your Spotify username as shown on your online account (this is not your email address!)  awesomeesh
  4. A screenshot of your Play Queue > History tab would also be very helpful!

 

Spotify.png

Newbie

Hello,

 

If you are having either of these issues please can you post below:

  1. Windows 
  2. Version 0.9.7.16g4b197456
  3. usmansaab
  4. After playing two tracks I recieve up to nine straight ads.  Screenshot attached.

 

 

 

 

 

 

Spotify Ad Screen Capture.jpg