[Desktop] Liked Songs not playing in the right order

Plan

Premium

Country

USA

 

When I go to my liked songs playlist and sort it by title, it does not play in this order. Not only that it does not even have the songs that play on the playlist. The songs say they are liked, but they are not included in the playlist. Why is this? I want to go through all the songs I have liked because I have had spotify for 4-5 years now and want to clean up my library. This issue is making it very hard.

Hey there folks,

 

We really appreciate taking the time to report this here in the Community!

 

We've reported this with the right teams who will be looking into this.

 

In the meanwhile, if you're experiencing this, make sure to add your +VOTE and details in a comment below:

  • Your device and its OS (operating system) version
  • The exact version of the Spotify app you're on
  • A rough estimate of the amount of Liked Songs you have
  • Does this persist when using a different device? If so, make sure to add its details
  • Troubleshooting steps you've tried

We'll pass on any updates as we have them so keep an eye out in this thread :)

Comments
Rising Star 16 Jollof
Rising Star 16

OS: Windows 10

Spotify Version: 1.1.17.543.geb9254e9

 

In the Liked Songs section of Your Library, songs are showing up in the wrong order when sorting by title. So far, I've only found this problem occuring with the songs that start with numbers, as seen in the first screenshot. The songs play in their correct order but they are not visually correct.

 

Also, songs that start with the word 'The' are being sorted by the first letter of the second word of the song, but they are being queued up with other 'T' songs.

Annotation 2019-10-09 233744.jpg
Rock Star 6
Rock Star 6

Hey, @infinite_ginger 
Welcome to Spotify Community and thanks for reaching out here!

Could you check if the issue persists in all of your devices (desktop/TV/game console)? Also, could you try a fast reinstallation of the app on your device? 

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

Moderator
Moderator
Status changed to: Need more info

Hey there,

 

Thanks for reporting this!

 

Just to confirm, does the issue persist after a clean reinstallation of the app with these steps

 

If you're experiencing this, make sure to add your +VOTE and details below so we can get this reported with the right teams:

  • Your device and its OS (operating system) version 
  • The exact version of the Spotify app
  • Any screenshots of what's happening would be helpful

We'll be keeping an eye out for your replies, thanks!

Moderator
Moderator

Hey there @Jollof,

 

Thanks again for reporting this.

 

It looks like the screenshot you mention is missing from your post - could you give it another try? 

 

Further, it'd would be helpful if you could let us know if the issue persists after a thorough reinstallation of the app and on a different device.

 

Keep us posted :)

Rising Star 16 Jollof
Rising Star 16

Hi @Katerina

 

I've updated the post with the screenshot. I tried on a different computer (also Windows 10, version 1.11.18.603.gbe371b87) and the situation persists. I'll keep you updated on if a clean install fixes the issue when I get the time.

amypisces
Casual Listener

I am playing my "Liked Songs" in my library on my desktop app. I don't have shuffle on and it appears to be shuffling. I just want it to let me play straight through, like it did before but it's not.

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Also, make sure to have the Next Up in Qeueu clear, you can clear it with a click of a button in there :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Moderator
Moderator

Hey @Jollof,

 

Thanks for keeping us posted.

 

It seems that, when sorting Liked Songs, Spotify takes into account not just the first digit, but all the following ones.

 

For example, if songs with numerical titles used to be sorted by the first digit:

  • 1000 Nights
  • 20K
  • 4AM
  • 8TEEN

they will now be sorted as follows, taking into account the whole number:

  • 4AM
  • 8TEEN 
  • 20K
  • 1000 Nights

If you preferred the old way of sorting songs, you can always create an idea about it here.

 

With regard to your second issue report, this is being looked into, but there's currently no timeline for a fix - you can read more about it in this thread.

 

With the above in mind, we've moved this thread back to the help boards.

 

Let us know if there's anything else we can help with!

 

Stay awesome :)

 

Rising Star 16 Jollof
Rising Star 16
Thanks for the clarification Peter. However, it’s more than just preference. As stated in my post, it seems that the queue is still using the old sorting system while being displayed in this new format.
Moderator
Moderator
Status changed to: Need more info

Hey,

 

We are going to look into this issue and will get back to you as soon as we have more info.

 

Regarding artists that start with 'The' being sorted between Artists which name starts with a 'T', we recommend creating an idea in the Ideas Exchange.