[Desktop] Liked Songs with numbers not playing in the right order

Plan

Premium

Country

USA

 

When I go to my liked songs playlist and sort it by title, it does not play in this order. Not only that it does not even have the songs that play on the playlist. The songs say they are liked, but they are not included in the playlist. Why is this? I want to go through all the songs I have liked because I have had spotify for 4-5 years now and want to clean up my library. This issue is making it very hard.

Hey there folks,

 

We really appreciate reporting this and providing us all this info.

 

We've passed this all to our developers who are investigating this. 

 

As a heads up, we’re not able to confirm if or when your specific request will be resolved.

 

However, we'd recommend keeping your Spotify app up to date to guarantee you’re rocking all the latest features and fixes. 

 

Thanks again!

Comments
Rock Star 7
Rock Star 7

Hey again, @Mlewis425 

Sorry to hear that. Could you confirm the exact version of the Spotify app on your device? 

Click on the 3-dot menu > Help About Spotify and copy paste the exact version of the app. It will useful to help us to find another possible solution.

 

Kind Regards,

hezorg

Mlewis425
Visitor

Hello there, 

 

Please accept my apologies for this slow reply. This is the first chance I've gotten 

 

Here's the requested information: 

1.1.20.510.g7d28aaaa (Microsoft Store version) 

 

Hope this helps, 

Mark

Moderator
Moderator
Status changed to: Need more info

Hey there folks,

 

We've seen your reports about Liked Songs on desktop devices not playing in the right order after sorting - we really appreciate taking the time to report this here.

 

If this occurs for you, it'd be helpful if you could add your +VOTE and details in a post below so we can pass it on to our tech teams:

  • Your device and its OS (operating system) version
  • The exact version of the Spotify app you're on
  • A rough estimate of the amount of Liked Songs you have

We'll be keeping an eye out for your replies, thanks 🙂

Mlewis425
Visitor

Hey @Katerina

 

 

I'm using windows 10: 1903

I'm using Spotify Version: 1.1.20.510.g7d28aaaa (Microsoft Store version)

And I have roughly 695 Liked songs (Call it 700) 

 

Hope this helps, 

Mark

Moderator
Moderator
Status changed to: Under investigation

Hey there folks,

 

We really appreciate taking the time to report this here in the Community!

 

We've reported this with the right teams who will be looking into this.

 

In the meanwhile, if you're experiencing this, make sure to add your +VOTE and details in a comment below:

  • Your device and its OS (operating system) version
  • The exact version of the Spotify app you're on
  • A rough estimate of the amount of Liked Songs you have
  • Does this persist when using a different device? If so, make sure to add its details
  • Troubleshooting steps you've tried

We'll pass on any updates as we have them so keep an eye out in this thread 🙂

Moderator
Moderator

Hey there @Mlewis425,

 

Thanks so much for providing these details!

 

We've passed them along to the right teams.

 

In the meanwhile, we'd recommend keeping an eye out in this thread for any updates 🙂

ajetrumpet
Music Fan

Bittencort has told me to report my thread as an addition to your post here.  Mine information regarding this issue is here: 

https://community.spotify.com/t5/Desktop-Windows/songs-playing-in-reverse-order-for-no-reason/td-p/4...

For me, this happens on both playlists that I have, "all songs" and "liked songs".  Not only that, but it happens on the desktop app AND on the mobile app running on Android 8.3.x OS.  There seems to be no pattern to the behavior, as the songs will skip a random number of records up or down, and sometimes they will revert to playing in the correct order, 1 after another in the playlist.  So it sounds like the programming issue might be pretty deep level.

ajetrumpet
Music Fan

hey everybody,

I don't know if they fixed this or not, but my songs have now started playing in the right order, and not skipping all over the place, for both my "all songs" list and "liked songs" list.  Did they actually fix it?  I never tried another account.  I only have one account.

Moderator
Moderator

Hey there @ajetrumpet - thanks for keeping us in the loop about this!

 

Glad to hear all's working as it should again 🙂

 

@Mlewis425@infinite_ginger@Jollof@amypisces - we haven't heard from you in a bit. Just to confirm, are you still experiencing this issue?

 

We'll be keeping an eye out for your replies, thanks 🙂

ajetrumpet
Music Fan

Katerina,

 

Regarding your posting here:  https://community.spotify.com/t5/Ongoing-Issues/Desktop-Liked-Songs-with-numbers-not-playing-in-the-...

 

you may want to see the new thread that I started here regarding Spotify's junk software:  https://community.spotify.com/t5/Your-Library/play-in-order-or-randomly-it-never-ends/m-p/4884277

 

Can you help out at all?  Apparently this company is just as bad as all the other big players out there that have no clue what their stuff does.   =(