[Desktop] [MacOS] Unable to scroll with arrow keys & scroll bar missing from side bar

[crimsonfloyd]

Hello, 

I am having an issue with Spotify where none of the scroll functions are working. For example, if you take a look at the attached screenshot, I cannot scrool down to see the "Popular" tracks or anything below it. I can click on the "Overview," "Related Artist" etc. buttons and they respond normally. I tried restarting the ap, restarting the computer, deleting Spotify and re-downloading it. None of these moves have solved the problems. I am using Mac OX El Capitan. Any ideas?

[rockpaperguccir]

Same problem here after doing update last week. I reinstalled and still the same issue. 

[gerlindeman]

I have the same problem and no clue how to fix this yet. 

[mikeleven12]

When I press on the downward arrow key, the Spotify window does not scroll down like it used to. However, if press play on a song and then press the downward arrow key it will scroll down one song at a time. This recent glitch only makes a few songs visable/accessible on an artist's page and it makes playlists and charts on the "browse" section inaccessible as well. Even scrolling down one song at a time on an artist's page doesn't fully work as it will scroll down for about 10 songs and then start scrolling back up to the top of the page. I would really appreciate some help because this has been happening for a couple of days and makes Spotify unusable for me if I can't access my songs. 

[nagohtnad]

same. 

i'm a week in on this issue. it's very frustrating. 

[schupaska]

I'm also having the same issue.

[sarajsgriffiths]

I'm also having this problem...is there any way to contact spotify about this issue? 

[sarajsgriffiths]

same issue here too....does anyone know how we can get people at spotify to fix this? 

[schupaska]

I posted a message in the “Ongoing Issue” section. Maybe if more people do
they will attend to it.

[schupaska]

I'm not able to scroll down any of the menu items, Browse, Recently Played, etc.. 

The only ones that work are when I used a playlist or Songs.  

I have a MacBook Air with the most recent El Captian. 

[Chloelouise97]

I also can’t scroll down at all as of the last week! Very annoying!