Announcements

[Desktop] No "Social" section in the settings of the app

Status: Fixed

Hey everyone,

 

We're receiving reports from users that the Social section in the settings is missing. 

 

If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below.

 

We'll be keeping everyone up to speed here, so make sure to subscribe to this thread!

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
flxemt

Plan

Premium

Country

Russia

Device

PC

Operating System

Windows 10

 

My Question or Issue

When I updated to version 1.1.68.628.geb44bd66, I noticed that I can't change my privacy settings (e.g. Share my listening activity on Spotify). There's no "Social" section at all.

 

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Amayy

My version is Spotify for Windows (1.1.68.628.geb44bd66) and it seems to be there. Have you tried re installing the app or a clean install? It solves most issues easily. Fore more here is a guide for all the basic troubleshooting for Spotify for Windows. Let us know how it goes.

Throw a like my way or choose this as a solution if I helped!

flxemt

I've tried a clean install. Same problem. Not only on PC, but on my Laptop too.

And I asked my friends, 3 of 4 also don't have that section.

mlgisexe
this is also an issue for me
Elena

Hey folks!

 

Thanks for reaching out on the Community about this.

 

We also have trouble reproducing this from our end right now.

 

 

In this case we'd recommend reaching out to our support team to get more info about this. You can reach them here

 

Keep us in the loop.

sapphsweetdoll
I'm having the same issue
caroline_b

Same here.

Also Spotify for Windows (Windows 10)

Version 1.1.68.632.g2b11de83

Tried a clean re-install of the app but that didn't help. "Social" section still missing.

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Jeremy

Hi there @sapphsweetdoll and @caroline_b,

 

Thank you for your replies.

 

As @Elena mentioned - we recommend that you contact our customer support regarding this.

 

Let us know if we can help you with anything else in the meantime.

 

Take care!

Novy

Hey folks, 

 

Thanks for reporting this to our Support team. 

 

The right teams are aware of this issue, and they're currently looking into it.

 

We'd recommend keeping your app up to date so that you don't miss out on any fix. 

 

Keep us posted on how it goes!

Ver
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this issue to us.

 

Could you please log out and log back in to your account to check if you can see the "Social" section?

 

In case the issue persists, please let us know.