[Desktop] Progress Bar Resets to 0:00 when Switching to Fullscreen

Hi everyone, 

 

We're receiving reports from our users that while playing a song and switching to full screen mode the track's progress bar gets back to 0:00, but the song keeps on playing.

 

This happens on desktop devices with Windows across multiple countries.  

 

If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below.

 

We'll be keeping everyone up to speed here, so make sure to Subscribe to this thread. 

 

Cheers!  

Hey folks,

 

Thanks for your patience while we looked into this. Since the original issue reported here has been resolved, we're closing this as fixed. 

 

We've seen a couple mentions that there's no moving point on the progress bar in full screen mode, which has already been reported to the right teams. We suggest you head over to this thread for more info - We'll make sure to check back there as soon as we have any news to share.

 

If you're experiencing a different issue, you can start a new topic in the relevant help board and we'll do our best to help.

 

Cheers!

Comments
Xenia
Moderator
Moderator
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this. Since the original issue reported here has been resolved, we're closing this as fixed. 

 

We've seen a couple mentions that there's no moving point on the progress bar in full screen mode, which has already been reported to the right teams. We suggest you head over to this thread for more info - We'll make sure to check back there as soon as we have any news to share.

 

If you're experiencing a different issue, you can start a new topic in the relevant help board and we'll do our best to help.

 

Cheers!