[Desktop] Spotify creates "Downloads" folder in my documents

Submitted by on ‎2020-01-12 08:29 PM

Plan

Premium

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

 Windows 10

 

My Issue:

Hi everyone, recently I noticed tha when I startup Spotify, it automaticly creates a folder named "Downloads" inside my documents in Windows 10, I know it is Spotify creating this folder because everytime I delete it and startup Spotify it creates it immediatelly, I don't want this folder. Is there a way to disable this ?

 

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Hey everyone,

 

We really appreciate bearing with us on this!

 

Could you confirm if the issue persists after performing the following steps:

  1. Delete the folder that's created
  2. Uninstall the app thoroughly with the steps here
  3. Install the app again

Our tech teams are having troubles reproducing this so any additional details or steps you provide would be very helpful:

  • The exact Spotify version running on your device
  • Any screenshots of the file or screenrecordings of what's happening - just make sure that any sensitive or private info is not displayed
  • If possible, could you check if this happening on a different desktop device?

We'll keep an eye out for your replies, thanks!

See more ideas labeled with:
Status: Under investigation

Related Issues

Comments
Petya
Moderator
Moderator
‎2020-01-13 12:50 PM

Hey there @arturott, 

 

Welcome to the Spotify Community and thanks for posting here.

 

Just to confirm, can you send us a screenshot of the contents of the Downloads folder as well? 

 

Can you also let us know which version of the Spotify app you're currently using?  

 

We suggest you check this article to get more info on where Spotify does store files on your device.  

 

Hope this helps. Let us know if you have more questions. 

arturott
Casual Listener
‎2020-01-14 01:29 AM

The version of Spotify I'm using is: 1.1.22.633.g1bab253a

The folder "Downloads" is empty all the time, I have the show hidden files check box activated in Windows 10.

In Spotify app is deactivated the "Show local files" check box too.

I did read the article you suggested and I'm afraid the solution is not there.

Thanks in advance for your time 😃 !!!.

adrock1
Visitor
‎2020-01-14 08:22 PM

Same thing is happening to me: an empty "Downloads" folder is being created in My Documents.  After deleting the folder, it gets recreated when Spotify is opened and it's a different folder than the folder that contains my downloaded songs.  I'm on Windows 10 Enterprise Version 1809 and Spotify version 1.1.24.91.g4ca6d5eb.  Thanks for any help you can provide!

arturott
Casual Listener
‎2020-01-17 07:46 PM
Anyone one else 😃 ?... Help !!!.
Paulchen88
Newbie
‎2020-01-18 01:47 PM

Same here with Spotify Version 1.1.24 and Windows 10 1909.

 

Any ideas?

Tulivuori
Visitor
‎2020-01-19 06:54 AM

Same thing for me. 1.1.22.633.g1bab253a version and Windows 10.

arturott
Casual Listener
‎2020-01-22 11:21 PM

You still have the problem ? Seems to me that we're not going to get any help from Spotify here =( !!!.

adrock1
Visitor
‎2020-01-23 02:10 AM

Just checked and it's no longer happening!  I haven't done anything different since I made my first post so I'm not sure what fixed it.  I'm on the same version of Windows (1903) and Spotify (1.1.24.91.g4ca6d5eb).

 

I take that back - issue is still occurring.  Folders weren't refreshing until I closed and reopened File Explorer.

Nielsvg2001
Visitor
‎2020-01-23 03:47 PM

Same issue here

C1RCO
Newbie
‎2020-01-28 12:40 AM

Same problem here. Spotify version 1.1.24.91.g4ca6d5eb