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[Desktop] Spotify creates "Downloads" folder in my documents

Status: Not Right Now

Plan

Premium

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

 Windows 10

 

My Issue:

Hi everyone, recently I noticed tha when I startup Spotify, it automaticly creates a folder named "Downloads" inside my documents in Windows 10, I know it is Spotify creating this folder because everytime I delete it and startup Spotify it creates it immediatelly, I don't want this folder. Is there a way to disable this ?

 

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Hey folks,

 

Thank you for reporting this issue to us.

 

We just wanted to let you know that the right folks are looking into this.

 

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

 

Thanks again!

Comments
Katerina
Status changed to: Under investigation

Hey everyone,

 

We really appreciate bearing with us on this!

 

Could you confirm if the issue persists after performing the following steps:

  1. Delete the folder that's created
  2. Uninstall the app thoroughly with the steps here
  3. Install the app again

Our tech teams are having troubles reproducing this so any additional details or steps you provide would be very helpful:

  • The exact Spotify version running on your device
  • Any screenshots of the file or screenrecordings of what's happening - just make sure that any sensitive or private info is not displayed
  • If possible, could you check if this happening on a different desktop device?

We'll keep an eye out for your replies, thanks!

andsanmar

Yes, it still persists, there is no guide for uninstall it on ArchLinux, anyway, I've tried by uninstall the package and all the cache contents of the application, and when reinstalling it the problem persists. I share the logs produced by running "spotify --show-console": https://gist.github.com/andsanmar/608177c09616db32ee469eaccaca403b, where doesn't show any of the information why the folder "Downloads" is created. It's running the version 1.1.26.501.gbe11e53b

 

 

 

MarkWilliams123

Apologies for commenting on this inappropriately. I would actually like to add a new issue that I am experiencing, but can find no way of doing so. I am fairly new to the community. Is there some block on me doing so for some reason. If not, where is the new issue/topic whatever button. It seems to me this should be something that should be easy to do.

 

Again apologies for hijacking this thread

Katerina

Hey there folks!

 

@andsanmar, Thanks for getting back in touch with these details!

 

Just to confirm, are you deleting the Downloads folder that's created when uninstalling the app? 

 

@MarkWilliams123, Thanks for reaching out here in the Community! If you're having troubles posting an issue in the Community we'd recommend making sure that you're following the steps here to report the issue you're experiencing. If you are and you're still having troubles posting in the Community, we'd suggest checking the steps here.

 

Thanks! We'll be keeping an eye out for your replies 🙂

andsanmar

@KaterinaYes, I always delete that folder (and also is the way I notice is still being created)

Ivan
Status changed to: Not Right Now

Hey folks,

 

Thank you for reporting this issue to us.

 

We just wanted to let you know that the right folks are looking into this.

 

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

 

Thanks again!

robstanley

Any update / solution to this yet please as it has been a known issue for a year now ? I installed Spotify on a  clean windows 10 build last month and an empty 'Downloads' folder is being created in 'My Documents' every time I open the app exactly as outlined in this thread. Thanks Rob

quad0

@robstanleyWeird, it seems it was fixed a few weeks after the issue was reported, can't remember the exact version. But it is fixed for me in the latest version 1.1.48.625.g1c87c7f7-a. Cheers

 

robstanley

Looking at this thread it was first reported in Jan 2020 and last post from Spotify was in May stating "the right folks are looking into this" but fix never confirmed. Looks like I am running the same version as you but issue still there me 😞

 

robstanley_1-1608560828334.png

 

 

 

darcybgoode

Arch Linux

Spotify 1.1.42.622.gbd112320

Same here.

Still.