Need help? Check out Spotify Answers for solutions to a wide range of topics.
Premium - Family
Windows 10 Pro, all updates
My Question or Issue
This is an interesting problem I've managed to isolate over multiple months
If I have Gimp open, I cannot launch / open Spotify. Seemingly the process just never starts. The minute the gimp process is not running, Spotify will then open fine.
Although if I open Spotify before I open Gimp, it works perfectly fine with no issue.
I use the Spotify windows store app
I have used Gimp versions 2.10.14 and 2.8.22, it happens with both.
This is more of an annoying inconvenience, but would love to know if it's just me, or something I'm missing
Thank you for reporting this issue to us.
We just wanted to let you know that the right folks are looking into this.
We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.
Having the same issue on Windows 10 build 2004. Strangest bug I've seen yet.
Same problem here. Win 10 pro V1903, Gimp 2.10.14, Spotify 126.96.36.1998.g891674f3
I have the same issue. Gimp 2.10.20 and I'm on windows 10 version 1903, not pro.
Thanks for searching for the answer you need here!
You should be able to run Spotify regardless of what other apps you have open. Could you give the steps for a clean reinstall here a go and let us know if the issue persists? It's possible that some of the app files have gotten corrupted and are causing such issues. It's also a good idea to check your hosts file for Spotify entries. This page explains how to do this.
If the issue persists, could you let us know if this happens with the Microsoft Store version of the app, as well as the one from our website?
Hope you find this useful. Keep us posted how you get on.
Yep, I had already tried a complete uninstall and reinstall, multiple times in fact, but since I had Gimp running the whole time it made no difference.
Please don't be dismissive of this issue. There are multiple people all reporting the exact same thing. It is very easy to verify the correlation: if I close Gimp, Spotify opens. If I'm running Gimp, it doesn't open. This doesn't happen with *any* other app.
I'm using the Windows Store version of Spotify. Again, Win 10 Pro v1909, latest update.
Thanks for keeping us in the loop.
Could you also try installing the version of the app from our website and let us know if the issue persists? If that doesn't fix things, it would be really helpful if you could include a video of what you see. Just make sure that there's no private/sensitive info displayed. You can use the Insert Video option in the post editor to upload it.
Keep us posted if you have any questions.