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Devices are not syncing

Submitted by Moderator on ‎2024-02-07 07:49 AM
Status: Fixed

Multiple users report that playback throughout their devices is not syncing. Apparently, this makes it possible to play different content from the same Spotify account simultaneously on different devices, but users can't control what they're listening to using Spotify Connect across the devices and cannot use the Jam feature.

Hey folks,

 

Thanks for the provided details! 

 

This should now be fixed and if you're still experiencing the same issue, we recommend updating the app to the newest version.

 

Cheers 🙂

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Comments
Twisted_Midnight
Newbie
2024-02-06 09:57 PM

I'm having the same problem as of tonight, I can not broadcast through my discord profile and its not connecting my phone through the Wifi...I hope they fix this soon it must be an outage on their end because it was working fine earlier!

 

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Voetzoeker
Newbie
2024-02-06 10:00 PM

Same here, I can connect to Samsung M7 and Samsung Linkmate speakers and play music on them via the Samsung multiroom app. I still see the speakers in the Spotify apps on iphone and macbook, but I cannot connect to them or splay music on them. Suddenly started today.

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raquel_sa22
Visitor
2024-02-06 10:20 PM

Hey, I'm having the same issue, currently on Spotify for macOS (Intel) 1.2.30.1135.g02fef27a and iPhone 13 Pro with iOS 17.3, I have tried uninstalling the spotify app on the macbook (Pro 2019) and installing again.

0 Likes
Voetzoeker
Newbie
2024-02-06 10:28 PM

Thanks, similar problem here. But indeed I can still connect to my speakers with the browser Spotify Web Player!

Cankat
Newbie
2024-02-06 10:28 PM

Same issue and started today. Plays on both TV / PS & phone simultaneously (not supposed to do that) however does not connect through mobile app so you have no control over the songs playing on tv through mobile app.

0 Likes
Twisted_Midnight
Newbie
2024-02-06 10:32 PM

This issue appears to be sorted now i haven't had to do anything my discord just started broadcasting again... Thank you!

 

0 Likes
Voetzoeker
Newbie
2024-02-06 11:59 PM

Issue is solved now it seems.

Voetzoeker
Newbie
2024-02-07 12:00 AM

Issue is solved now

0 Likes
michaeljefford
Casual Listener
2024-02-07 12:07 AM

Yep, speakers have reappeared in the iOS app now :)..

0 Likes
Ivelina
Moderator
Moderator
2024-02-07 08:51 AM
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

Could you also make sure to provide us with the following info, if you haven’t already:

  • device + OS version

  • exact Spotify version

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

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