Discover Error

Discover won't load I get a "Error, Failed to Load"

Hey guys! 

 

We'll be closing this thread. If you need more help, just let us know. We'll be glad to assist. 

 

Have a good weekend. 

Related Issues

Comments
sammyb126
Newbie

I am having this same issue. I just upgraded to premium too. These issues and not having a 24/7 help chat aren't how you keep people paying. If this isn't fixed within the next few days I will be cancelling my subscription. 

eligundry
Newbie

I'm having this exact same issue on OSX. 

 

Screenshot 2016-09-22 19.23.40.pngWHY YOU NO LOAD!?

Alejandar
Roadie

Hey guys, thanks for reaching out to the Spotify Community!

 

@user-removed, @sammyb126, and @eligundry: can you let us know the exact operating system and version of Spotify you're using? Also, is this happening when you log in to your account from another device (e.g. your cell phone or tablet)?

 

As a note, we do have 24/7 support via email, Facebook, and Twitter.

 

Keep us posted and have a nice rest of your day :)

 

Alejandar
Roadie
Status changed to: Closed
 
Zzat
Newbie

Same, spotify wont load discover on windows 10 & android. (amsterdam)
Spotify: 1.0.38.171.g5e1cd7b2
error.png

Screenshot_20160923-113001.png

pdballin
Casual Listener

Same issue .. I'm really thinking of going to apple this is annoying no help at all fton Spotify 

jcr789
Casual Listener

I'm having the same issue on OSX 10.10.5 and iOS

music7713
Newbie

 I noticed this a few days ago but figured it would clear up and it has not. Happening on both OSX 10.11.6 and iOS 9. OSX version of spotify is 1.0.38.171.g5e1cd7b2.

eligundry
Newbie

I just checked and I'm having the same issue on mobile (iOS). I suspect this is a server side issue.

 

@Alejandar My iOS version is 6.5.0.1665 & my OSX version is 1.0.38.171.g5e1cd7b2

eligundry
Newbie

@Alejandar as of right now, this issue seems to be fixed on both my desktop and mobile apps. So good job!