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Does Spotify Have A Problem with Russian Hackers?

Status: Closed

So this keeps happening:  I'm listening to something that <I> have selected via Spoify, and suddenly I'm listening to something else that I did NOT select.  On a device that I do not own. 

 

For example, I'll be listening to Jason Isbell, and suddenly Spotify starts playing some beats/grove/electronica track.  And it'll be playing on a device that I don't recognize, like 'Carolyn's iPhone' or somebody's Chrome browser. 

 

Over the weekend, I went into my Spotify account settings, and discovered a couple of names on my family plan that I don't recognize.  I deleted them.  But within an hour the problem happened again, and this time I found another, new name in my account. 

 

See the screenshot attached.  I do not know a Karl Marley.  But the address "moskow2078@gmail.com" makes me think... that the Russians don't have anything better to do after f'ing up our election. 

 

Anybody else see this issue?  Is there a solution? 

 

Thanks, 

 

--PS 

 

 

Screen Shot 2017-12-25 at 5.35.58 PM.png

Hey @user-removed! Welcome to the Spotify Community!

It sounds like someone else is using your account. The steps from this article should help, could you give them a shot? Let me know if there's anything else.


Thanks and have an awesome day! 🙂

Comments
Hubo
Status changed to: Closed

Hey @user-removed! Welcome to the Spotify Community!

It sounds like someone else is using your account. The steps from this article should help, could you give them a shot? Let me know if there's anything else.


Thanks and have an awesome day! 🙂