We are receiving reports that the download audio quality options are missing for iOS users.
Hey folks,
Thanks for your patience while we looked into this issue!
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version. In case it persists after the update, clear the app cache data 🙂
I uninstalled Spotify and I reinstalled it, but when I tried to configure the audio quality for downloads the options were not available. However for Wifi and mobile data these options are available.
I deleted and re downloaded my Spotify app last night, when I downloaded the app again I noticed that text was missing under the audio quality ‘download’ section and video quality section. Anyone else had this issue and is there a fix for this or will this be addressed in an update?
Could you share a screenshot which shows how the app looks on your end? Feel free to also let us know the version of Spotify you're running, as well as the troubleshooting you've tried so far so we avoid repeating the steps.
We've gone ahead and reported this to our tech folks, who'll look into it. As soon as we have any updates on this, rest assured we'll keep you guys posted here.
Whenever I navigate to settings > Audio Quality and scroll down to the download section it is completely blank there is no toggles to set the download quality of music
Hey folks,
Thanks for your patience while we looked into this issue!
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
In case it persists after the update, clear the app cache data 🙂
Cheers!