We are receiving reports that the download audio quality options are missing for iOS users.
We're aware of an issue, where the download sound quality options are not present on iOS mobile devices.
Our tech team is working on a fix as we speak.
Leave your vote in this thread, if you experience the same issue and post if you experience it on the Spotify version 8.7.42.
We'll keep you updated and all you need to do in the meantime is make sure you're running the latest version of the app, so you don't miss out on the fix.
I uninstalled Spotify and I reinstalled it, but when I tried to configure the audio quality for downloads the options were not available. However for Wifi and mobile data these options are available.
Iphone 11 pro
I'm seeing this same thing too
My Question or Issue
I deleted and re downloaded my Spotify app last night, when I downloaded the app again I noticed that text was missing under the audio quality ‘download’ section and video quality section. Anyone else had this issue and is there a fix for this or will this be addressed in an update?
Same issue on iOS15.5 as well (iPhone 13 Pro). Also missing on Video quality in all sections.
Thanks for bringing this to our attention.
Could you share a screenshot which shows how the app looks on your end? Feel free to also let us know the version of Spotify you're running, as well as the troubleshooting you've tried so far so we avoid repeating the steps.
We'll be on the lookout for your reply.
I have this issue, using iPhone 13 Pro running iOS15.5. See screen shot of issue and spotify version being used.
Thanks for these screenshots!
We've gone ahead and reported this to our tech folks, who'll look into it. As soon as we have any updates on this, rest assured we'll keep you guys posted here.
Thanks again and cheers!
Same here, using iphone 13 pro max with iOS 15.5.. The text to choose download quality is missing.. No Chang when app is deleted and reinstalled..