Download Audio Quality on iOS does not list any options.

[Dian]

We are receiving reports that the download audio quality options are missing for iOS users.

[AxurZarrk]

I have the same issue (premium, iphone12, iOS 15.5) and my partner (Free, iPhone 12, iOS 15.5)

[A6dou]

Iphone 11 ios 16 same problem

[Dian]

Hey there,

hanks for the replies.

Our team is currently working on a fix. In the meantime we'd advise you to keep the app up to date.

Cheers!

[Dian]

Hey @PhoenixMonroe,

Thanks for posting in the Community.

This is an interesting observation. Could you post a screenshot of the described and share some device setup information like brand/model and operating system? It is also important for us to know which version of Spotify you've installed on your phone.

Just to be sure, we're talking about a Premium account, right?

Keep us posted,

Cheers!

[abrom93]

My phone isn’t letting me upload screenshots for some reason, but the screenshots people have posted are what’s happening with mine, I’m on version 8.7.40.1558 

[seanpeanut]

I have the same issue, screenshot attached. I’m using an iPhone 10 with the latest iOS, Spotify premium duo. Latest version of Spotify updated 4 days ago. I’m able to toggle audio streaming but not audio download and all the video quality options. 

[Adansd97]

Same thing happening to me on an iPhone XS (iOS 15.5), hope it gets solved, it’s getting annoying 

 

 

[Simon85]

I have met the same problem. My Spotify is the latest version and my phone is iPhone 12 Pro max

[AndresM]

Hey @seanpeanut,

Thanks for posting on the Community and welcome.

Just to confirm, is this happening when logging in with a different device (e.g. phone, laptop)?

On another note, tell us if you see the same options when connecting your phone to another network (4/5G, WiFi).

We'll stay tuned. 

[Darkxo]

Hi I also have the same issue, app fully updated