Downloaded setting

Everytime I accidentally turn disable this setting. I am unable to play my downloaded songs. I need to re-download it first before I will be able to play.
Screenshot_20161218-021455.png

Hey @Rfsabater! Thanks for getting in touch.

 

No worries, this is expected. If you turn off the Downloaded option, you'll need to resync your songs in order for you to listen to them in Offline Mode again without any issues. 

 

We'd recommend being super careful so you don't have to download them again. 

 

Give us a shout whenever you need help, we're here for you 🙂

Status: Not An Issue
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Mara_F
Roadie
Status changed to: Not An Issue

Hey @Rfsabater! Thanks for getting in touch.

 

No worries, this is expected. If you turn off the Downloaded option, you'll need to resync your songs in order for you to listen to them in Offline Mode again without any issues. 

 

We'd recommend being super careful so you don't have to download them again. 

 

Give us a shout whenever you need help, we're here for you 🙂

Rfsabater
Casual Listener
Why does it need to be there? Will it be possible for you to remove it? Also, do you have any updates when we can add many songs to a a playlist, not by placing one song to another? 
Rfsabater
Casual Listener

My downloaded songs keep on being removed on my downloaded songs. I have turned the Downloaded off, and from time to time all of saved songs were removed. 

 

I needed to resync all of the songs. It has happened most of the times. 

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