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Downloading on Apple Watch stuck at first song

Hey folks,

 

We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress.

 

If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update below.

 

We'll be keeping everyone up to speed here, so make sure to Subscribe to this thread. 

 

Thanks! 

Hi everyone,

 

Thank you for your inputs and patience so far.

 

We're setting this issue to Not Right Now as we're unable to provide an exact timeline for a fix at this moment. However, rest assured this will remain on our internal teams' radar and we'll check back in here with a new status when we have any new information to share.

 

In the meantime, make sure to always keep the app up to date.

 

Take care.

Comments
jbtchr

Still broken

Trystanr

Same issue here. Stuck on waiting forever. 

The Apple Watch app really is a headache to use. I find myself constantly getting frustrated trying to accomplish basic tasks.

love_engine

It looks like they just don’t care about the Apple Watch users.

1122785372

Posting a comment in the hope that this might help this be escalated by Spotify engineering (though I see the issue has been marked as "Not now")

 

The "Download to Apple Watch" experience is terrible.

I've been a user of this feature since it was introduced, since i often like to listed to music while running, and I don't want to carry my phone with me.

I went from an older Apple Watch generation to a Series 8, and on both the feature was almost unusable. On Series 8: I managed to download some playlists; however, at some point they simply disappeared from the watch without any notice (might have been after a software update?). I tried to download others, but they simply got stuck at "Waiting". Tried stopping / starting the apps and the phone, disconnecting wifi and bluetooth, etc (i.e. many of the fixes suggested on this thread) without any success. In the end the only thing that worked was uninstalling and reinstalling the Spotify app.

 

I am a long time Spotify Premium user, but the complete disregard for an "officially supported" feature such as downloads on Apple Watch is making me seriously consider moving to Apple's music service.

janisxyz

This is still broken 3 years on. Absolutely shocking attitude from Spotify.

 

Time to explore Apple Music.