Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Downtime 03/03/2025: Playback issues on multiple devices

We've received reports about playback issues where the app doesn't initiate the playback. This seems to affect all platforms.

Hi folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that everything should now be working properly 👍

 

If you're still having issues, try restarting the app or logging out and signing back in to your account. You can also check out this article for some additional troubleshooting steps.

 

Cheers 🤘

Comments
VladlenaHiddles

Still doesn't work in Kazakhstan :((((

Kartal1

Problem persists in Bulgaria.

h6u-jfj2if_t

Problem still is occurring in Bosnia and Herzegovina 

alexxx100066

Problem still occurring in Finland 

thttps

Still not working in Switzerland. On my friends iPhones it works but not on Android.

Bubba1820

Still not working in Germany 😠

Paul153

Still not working UK, tried all fixes, restart, clear cache etc. please update us Spotify, it's 2 days now 😡

Irene011

I XRecorder_20250304_03.jpgI can't log in , I use two differents mails and I can't

Irene011

Still not working in Spain

08melse

on Spotify when i click  a track it plays the music video not the audio version which is annoying 

 
0