Downtime 20th Feb. 2023: Issues managing Family/Duo/Student plans in some regions

[Kiril]

Folks in Brazil, Turkey, Colombia and Indonesia are  reporting that they're unable to manage their Family and Duo plans, as the corresponding tab in their accounts does not load.  

Also, some folks in Brazil  reported, that they're unable to verify they are Students as well, because the verification page does not load when they're going through the verify flow.  

[AuliaIslamy]

Same issue here! I've contacted spotify chat support and the CS said this is an issue on spotify end (not users).
They asked to wait but can't tell the exact time how long this will be fixed 😞

[AlejaR]

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

If you're still having trouble, make sure to post a new thread in the relevant help board here.

Thanks!