Help Wizard

Step 1


Downtime [8th June 2021]: Web Player, other pages and images in the app not loading

Hey folks,


Writing to let you know about the fact that different websites are currently down due to a general outage.  


In relation to Spotify, this affects the Web Player as well as the loading of album artwork / playlist covers in the app both on desktop and mobile. The Spotify Support page or can also be experiencing intermittent outages.


Rest assured we're looking into this and will update you as soon as possible. As a reminder, make sure you add your +VOTE and subscribe if you're affected by this in order to receive all the updates.


In the meantime, it'd be great for you to try using the app, if possible.



Hey there,


Thanks for your patience this far! 


The issue that caused the Web Player, Spotify pages and images to not show up has been resolved. 


If you're having troubles, try to out and back in, clear the cache of your browser or reinstall your app.


  If none of those helped, please get in touch in the relevant Help Board. 


Have a lovely day!


Pls I wanna Spotify to available in iraq help me🧡🧡

  • Blaming an internet outage on someone changing a computer setting. Y’all really believe and fall for that bs? Lolololol