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Downtime December 5th, 2023: Some tracks won't play

Hey folks, 

 

We've received reports from users who are having trouble playing some tracks in the app. When a track is selected, playback does not start.

 

This is being investigated.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to say that this should now be fixed for everyone!

Comments
kaleb2azriel

Every time I tried to recently open up my new audio book, it just infinitely loads. I've forced stopped the app and cleared the cache and it still won't load

Plan

Premium

Country

Usa

Device

Pixel 7

Operating System

Pixel 

 

My Question or Issue

Every time I tried to recently open up my new audio book, it just infinitely loads. I've forced stopped the app and cleared the cache and it still won't load

 

MattSuda
Status changed to: Under investigation

Hey folks, 

 

We've received reports from users who are having trouble playing some tracks in the app. When a track is selected, playback does not start.

 

This is being investigated.

MattSuda
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to say that this should now be fixed for everyone!