Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Downtime [Jan.27 2022]: Some Albums Are Unplayable On Desktop and Web Player

Status: Fixed

We've received reports that, currently, a lot of albums and tracks have become unexpectedly grayed out and unplayable on the desktop client and Web Player.  

 

We'll be keeping you updated in this thread.

Hey folks,

 

Thanks for staying with us while looking into this. 

 

Happy to share it's all good now 🙂

Comments
Mario
Status changed to: Under investigation

Hey folks,

 

We've received reports that, currently, some albums and tracks are unplayable on the desktop client and Web Player.  

 

We'll keep you posted here. Thanks for staying on the lookout!

Mario
Status changed to: Fixed

Hey folks,

 

Thanks for staying with us while looking into this. 

 

Happy to share it's all good now 🙂