Downtime May 29th 2023: issues with initial payments for Premium.

[Kiril]

We've received reports from folks having issues when trying to sign up for Premium with a non-recurring payment method. 

[Kiril]

Hey folks,

Thanks for reporting this issue to us.

We’ve passed your info on to the relevant team, who are currently looking into it.

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

We’ll keep you posted and let you know as soon as we have any updates on this.

Thanks! 

[Kiril]

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

If you're still having trouble, make sure to post a new thread in the relevant help board here.

Thanks!