Downtime November 16th: Spotify website and app down

Status: Fixed

Hey folks!


We've received some reports that the Spotify page isn't working and users are getting an error message when they try to open it. The app is having this issue as well. 


This is currently being investigated by the teams in charge.

Hey folks,


Thanks for your patience while the right teams looked into this issue.


We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.


If you're still having trouble, make sure to post a new thread in the relevant help board here.




Web player and mobile app works fine. Desktop App (Win10) - starts work also (for now).  


Mine is working now!

Thank you!!🤗


it finally started working, thank you to whoever fixed it.


It started working 

Thank you 😊 


For anyone struggling: I wish you get Spotify back ASAP, working fine.

For people working on the problem: I wish you a quick solution for the problem.

Now (I'm in Poland) it works good, with Community pages loading immediately (and other pages too). But I know not everyone is so lucky. Even in Poland, I think.


Personally I can't log in whether it's on my laptop App or mobile app, only the online player seems to be working 😕


Mine is working now


Back again (for me),

you are quick! 🔝 🔝 


Works perfectly 30 minutes after it crashed, Great job on the quick response Spotify👌


Back again ! Thank you so much 🙂