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Downtime November 18th: Spotify app crashing on iOS

Hey folks, 

 

We've received some contacts from users who are having issues with the app crashing. This seems to be happening on iOS devices at the moment. 

 

This is being investigated.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure to reinstall the app on your device by following these steps.

 

If you're still having trouble after reinstalling, we'd suggest waiting a few hours before trying again.

 

Thanks!

Comments
lilyh1

I’m still having this issue 

Soulboi02

It stopped for me an now works 4:10 pm est iPhone 11.

Branpg01

12 pro max  14.8.1

8.6.78.419

ReyCJ1916

iPhone XR 

IOS 15.1

 Spotify version 8.6.80.1180

Lpeterson16

Did the clean reset like said, so far music is playing like normal, no crashes! Yay! 
-iPhone se second gen

UTD on IOS (15.1) and Spotify version 8.6.80!

MattSuda

Working much better now for me. No reinstall was required.

stevenshrimpton

iPhone 13 pro max

ios 15.2db2 (15.2 (19C5044b))

App version 8.6.80.1180

 

AliP030

Clean install worked. No crashes and music is playing normally again 

SuzyDee

Ditto - since yesterday, even on downloaded playlists. Have to keep restarting Spotify and within seconds music stops. Not happy as a Premium subscriber.😒

Haven't noticed it on my MacBook as I've not streamed from there recently, but I have iPhone XR iOS 14.8.1

 

Please fix because I need my music fix! 🎶

Usamao

device: iphone 12 pro max

ios: 15.1.1

spotify version: 8.6.80.1180