Downtime November 18th: Spotify app crashing on iOS

Status: Fixed

Hey folks, 

 

We've received some contacts from users who are having issues with the app crashing. This seems to be happening on iOS devices at the moment. 

 

This is being investigated.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure to reinstall the app on your device by following these steps.

 

If you're still having trouble after reinstalling, we'd suggest waiting a few hours before trying again.

 

Thanks!

Comments
Joshy2520

Re-installing seems to have fixed it on Ipad Pro 12.9" (2021), managed to play a whole song without it crashing which it wouldn't do before the re-install

bigeye135

Clean install fixed it 

LUNAMOONLIGHT

It is also crashing for my samsung 

jdrewyor618

Having this problem since this morning. Cleared cache, uninstall, reinstall, updated iOS, nothing changed.

 

iPhone 7 plus

Spotify v 8.6.80.1180

iOS 15.1

Starflakes13

Clean install worked, but this is ridiculous! I pay for premium so I can have playlists to listen to when I’m not on wifi! Now I have to redownload EVERY PLAYLIST which also comes with limitations when downloading.

nordtiger01

iPhone 12pro iOS 15.1

latest spotify 

tried  reinstalling did not help 

cant use the app I’m paying for so kinda annoyed 

Novy
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure to reinstall the app on your device by following these steps.

 

If you're still having trouble after reinstalling, we'd suggest waiting a few hours before trying again.

 

Thanks!