Downtime September 14th, 2022: Web Player getting a 502 Bad Gateway Error

[Novy]

Hey folks, 

We've received some reports that users are unable to access the web player, as it shows a 502 Bad Gateway Error.

This is being investigated. 

[plath]

Plan

Premium

Country

UK

Device

PC

Operating System

Windows 10

My Question or Issue

The Web player is down. 502 bad gateway error on page. 

[Novy]

Hey folks,

Thanks for reporting this issue to us.

We’ve passed your info on to the relevant team, who are currently looking into it.

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

Thanks again!

[J4M3S_M_B0YD]

Having the same error code (502) trying to share and copy spotify links to songs, from the Android app on my phone.

[Char1223]

I am having the issue also, is there an estimated time you guys think it will be fixed, Thank you!

[Coryxkenshin_Fan2023]

What Happen to Spoify

[MrMcManders]

Tried it about 10 times for 2-3 minutes. It started working for me on the last try. I deleted my cache as a potential solution but that didn't work immediately. Could be another root cause.

[Char1223]

Mine is working now, thank you us for fixing it!

[vialoves_]

Mine works now!!

[Novy]

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone! 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

Thanks!