[Downtime - September 22nd 2021] Support site search not working

Hi everyone,

 

The search over on support.spotify.com is currently not working. We're aware of this issue and working on restoring search functionality with priority.

Everything’s looking good on our end now and the support site search should be working as usual again.

 

Thank you for your patience!

Comments
Xenia
Moderator
Moderator
Status changed to: Under investigation

At the moment, this is being investigated.

 

We'll let you know when this is resolved here in this thread. If you'd like to receive a notification, make sure to click +VOTE and Subscribe to the thread.

 

In the meantime, if you're in need of information and support, you can check if our FAQs don't hold the answer you seek.

 

There's a lot of information and solutions available on the Community in general and our search isn't impacted, so you can try finding help in our boards as well. And of course, you're welcome to post a new thread yourself where other Community users, our helpful Stars or us moderators will do our best to help you out as soon as we can.

 

Cheers!

Xenia
Moderator
Moderator
Status changed to: Fixed

Everything’s looking good on our end now and the support site search should be working as usual again.

 

Thank you for your patience!