Error 16.1

[gmangual]

Im having 16.1 error code. I'm wondering how can be solve. I have a Roku 2 xd.

[PThrock]

Same problem.  Roku2.  Playlists and saved music disappeared from the Roku menus a few weeks ago, now search is bugged.  Error 16.1.  Have tried logging out and in, deleting account on Roku and re-entering credentials to re-add, deleting Spotify app from Roku and re-installing and re-entering credentials.  No change.  Service still works fine on Lappy and Phone.

[Sophia]

Hey @gmangual and @PThrock!

Thanks for reaching out to the Spotify Community. We'd like to help. 

Can you let us know the country where your accounts are set to? Also, please let us know the firmware of Roku and the Spotify version you're using. 

In the meantime, @gmangual we'd recommend reinstalling the app. Here's how. 

Let us know if you have any questions. We'll be here for you. 

Sophia

[ZullyB]

Hey @gmangual and @PThrock!

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

All the best 🙂