Error in the number of songs of albums

 

Country

Spain

 

Operating System

Desktop (Windows and OS X)

 

My Question or Issue

Hello,

 

Since the last update of the Desktop app, I've noticed that, when you enter into a single (or an album that just has one song), the number of songs appear in this way: {1}. I'm attaching a screenshot showing it. It happens, at least, in the Windows and OS X clients, as I use the first in work and the latest at home.

 

Greetings,

Lousan92

 

 

Single_Error.png

Hey everyone!

 

Thanks so much for your reports and patience!

 

This should now be fixed :)

 

If you're still having this issue, we'd recommend a quick reinstall

 

Thanks for bearing with us,

/K

Comments
Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. However, it's displaying correctly on my end :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

 

Screen Shot 2018-08-30 at 12.02.50.png

Lousan92
Gig Goer

Hello again!

 

As you have suggested, I have done the clean reinstallation of the app, but the problem stays there. However, it looks to have improved its performance, which is also good :)

 

Could it be an issue related to the language in which the app is used?

 

Thank you,

Lousan92

 

EDIT: I have switched the language to English and, as I thought, I can see the "1" correctly. So maybe it is a problem with, at least, the Spanish translation.

Rock Star 15
Rock Star 15

Hey @Lousan92,

 

Thanks for pointing that!

 

I'll pass it to the right folks at Spotify so they can take a look at it :)

 

Happy listening :)

Lousan92
Gig Goer

You're welcome! I know that's a minor aesthetic issue, but I considered that it should be reported :)

 

Thanks!

Lousan92
Gig Goer

Hello, here is the information you requested.

 

OS and Version: Windows 7 and macOS High Sierra

Language: Spanish (Spain and International Spanish)

Version: 1.0.88.353.g15c26ea1

 

Thank you for giving me feedback so quickly!

Lousan92

 

 

Moderator
Moderator
Status changed to: Need more info

Hi there,

 

It seems that Albums with one song have a small issue with displaying the amount of songs. In order to further investigate, please send over the following:

 

  • OS and version
  • Language Spotify is set to
  • Version Spotify

Don't forget to hit +Vote to let us know if you are experiencing this issue.

 

Thanks!

Lousan92
Gig Goer

@Guido wrote:

Hi there,

 

It seems that Albums with one song have a small issue with displaying the amount of songs. In order to further investigate, please send over the following:

 

  • OS and version
  • Language Spotify is set to
  • Version Spotify

Don't forget to hit +Vote to let us know if you are experiencing this issue.

 

Thanks!


Yes, as I told you yesterday here is the information:

 

OS and Version: Windows 7 and macOS High Sierra

Language: Spanish (Spain and International Spanish)

Version: 1.0.88.353.g15c26ea1 (same version in Windows and macOS)

 

Thank you!

Rock Star 15
Rock Star 15

OS: macOS High Sierra & Windows 10 Pro 1803

Language: Spanish (Spain and International Spanish)

Version: 1.0.88.353.g15c26ea1

 

 

Moderator
Moderator
Status changed to: Under investigation

Hello Spotifiers,

 

Just letting you know we're looking into this. We will update this thread once we have more info :)

 

 

Moderator
Moderator
Status changed to: Fixed

Hey everyone!

 

Thanks so much for your reports and patience!

 

This should now be fixed :)

 

If you're still having this issue, we'd recommend a quick reinstall

 

Thanks for bearing with us,

/K