Announcements

Error message: This song is not available. If you have the file on your computer you can import it

Status: Closed

Hi, 

 

I'm getting the error message above for all songs when using the app on my desktop, my account works just fine on my iPhone.  Anyone else come across this? 

I have already unistalled and re-installed the app and its still happening 

Hi,

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

Have a nice day!

Comments
Knubbis1

Hi, its the same problem for me and i don't know how to fix it... 

SergioDavid
Status changed to: Need more info

Hey @kelandel and @Knubbis1, welcome to the Community!

 

What device, operating syste, and Spotify version is this happening on? Does logging out and back in help? You can also try restarting the app.

 

Also, when you reinstalled, did you follow the exact steps listed here?

 

We'll see what we can suggest.

Aimee_T
Status changed to: Closed

Hi,

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout.

 

Have a nice day!

Env: prod