Error when searching

Gives me an error when I search. Tried restarting, forcing stop, and reinstall of app. Has been bugging since last update.

Hey All,

This issue has been fixed.

If your still having problems reach out to the Cares team :).


Contact Spotify (via Email): https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂


Comments
latemotif
Newbie

Mine has been doing the same. I pay premium! This needs to be fixed now! Lawsuits will ensue.

ajicooper
Casual Listener

Every time I search I get the message 'An error occurred, please try searching again' - Tried web player, desktop app (Mac), and iPhone app.

Jayded0158
Casual Listener

Submitted contact form.  

zbr1
Newbie

Same problem. 

elfefo14
Newbie

I have the same problem, I thought that was only me, how can I fix it? I just payed premium yesterday

shadra-r
Casual Listener

Same problem here. C'mon, guys, I'm a broke college student. I could have used my premium money for ramen. 😛

cavs39
Casual Listener

Seems like it's a problem with Spotify servers (10:22PM EST on 11/24/16). Pretty widespread issues across multiple platforms and devices. Just gotta wait it out. Sucks, but yeah.

shadra-r
Casual Listener

Definitely a server issue. I just tried searching using the API and it didn't work either.

Nicolas_2020
Newbie

Same error for me.

cavs39
Casual Listener

Just connected to US-California servers through a VPN, and search worked fine. Seems like it's isolated to US-East or US-Northeast regions only.

 

EDIT: Just tried US-Chicago servers, works as well. Definitely isolated to eastern regions of the US.

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