Extremely bad performance right now

[derivate]

The Android app is after the latest update working extremely bad. The only new feature added seems to be the "loose customers feature". Music pauses efter a few seconds ...time indicator continues to run but there is no sound. And the new design ...that UX-designer should be looking for a new job by now. 

[derivate]

...and it doesn't matter if you are playing online streamed material or downloaded offline tunes. 

[Mara_F]

Hey @derivate, thanks for getting in touch. 

Just to check - can you explain to us a little more about the new feature you mentioned? 

Also, what Android and Spotify version are you rocking? Have you tried reinstalling the app? If not, can you give it a shot and let us know if that works? 

Hope to hear back from you soon. 

[Alejandro_C]

Hey @derivate!

We haven't heard back from you in a while. Are you still having this issue? If so, feel free to reply with the info @Mara_F requested and we'll continue helping you out.

🙂

[JuanSebastian]

Hey @derivate!

We're closing this thread as we never received an answer from you. If you're still having the same issue, just give us a shout.

All the best 😃