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Computer, Iphone and android.
Windows 10, Iphone 6S and Oneplus5
My Question or Issue
Family Mix! Doesn't show up on my spotify or my partner's Spotify. We have tried, computer and cellphone neither can find Family Mix!Please do NOT link me to https://support.spotify.com/se/account_payment_help/premium_for_family/family-mix/ (That page does not tell me how to find my family mix playlist when its not existing.)
We know this was reported a long time ago and we set its status to Not Right Now, because it wasn't something we could resolve immediately, but it hasn't been forgotten.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thank you all once more for your patience on this one.
Hey @Shizuzeru, welcome to the Community.Hope you're doing great!I'd suggest checking this article for more help.
Sorry about that 🙂
It should explain how though:
Note: Family Mix needs to get to know you first. If you’re new to Spotify, it might take around 2 weeks of listening before it fills with songs based on your music taste.
Give it's time, as other users with the same issue got their help from it.
Hope it helps.
In my desktop app, Family Mix is listed in MadeForYou and then at the bottom in Even More section. You can also follow that playlist and it should end up on the right sidepanel.
This link This worked for me. It should open from here.
Thanks for jumping in with a solution that worked out for you!
@mike206, thanks for sharing! We're happy to see Spotify users helping each other.
To all the others: let us know if these suggestions helped you out in finding your Family Mix!
Keep us posted!
I think that the FM in one of the replies is a private FM of that user and for anyone else would be just like any other playlist.
If you want to enable your custom FamilyMix start by going through official pages of Family Mix on Spotify's site. I can't tell you exactly where to look for what in the app, because I've forgotten since I did it the first time. But the first thing you need to do is to add people into your family mix. This is not automatically done for all your accounts there from the start. Then if you navigate to FM on your mobile you will see the songs with user avatar. Those songs are, as far as I know, the songs you've listened to and/or liked the most. Not the ones 'you might like to check it out' - that's discover weekly.
That's all I could've guessed from your post. Try to use more punctuation in your posts because we (esp. non native English speakers) don't quite know how to separate your sentences 🙂 OP's problem was where to find Family Mix in the user interface. Probably your problem is something else.
Also from my perspective, having it used for 3 months now, it has its glitches. Sometimes it has a look of regular playlist - no user avatars and no chill/upbeat buttons. Maybe it crashed on your account.