Family Mix causing Spotify to crash/close

Plan

Premium

Country

UK (England)

Device

OnePlus 3T

Operating System

Android 9 (Pie)

 

My Question or Issue

Whenever I do the following the Spotify app crashes/closes:

  • Click on the people that have listened to a song/genre to the right of a song name and then either click "Close" or use the Android back action.
  • Edit the members that the Family Mix reflects and then either click "Close" or use the Android back action.

I don't think anything else to do with the Family Mix is causing it to crash, but I could be wrong.

 

Also I am on the beta program if that's relevant.

 

Update: I just updated, and this issue was fixed for me, but not for everyone.

Hey folks,

 

Thanks for reporting this to us!

We’re happy to say that this should now be fixed for everyone! Just make sure you're on the latest version of the app and perform a clean reinstall just to make sure.

 

Thanks! Stay awesome 🙂

Comments
osornios
Rock Star 24
Rock Star 24

Hey @proffessorF 

 

You should try deleting and reinstalling the app. Hopefully that'll fix the issue.

proffessorF
Music Fan
I'm afraid that didn't work 😞 Any other ideas?
osornios
Rock Star 24
Rock Star 24

Could it be because it's a beta version?

rmoura94
Visitor

I have the exact same issue, and I'm not in the beta version.

 

Spotify for Android

Version 8.5.26.1031

Running on Android 9

Angieb024
Casual Listener

Same thing happens to me.

Pyrian
Visitor

having exactly the same Problem, didn't solve after update

proffessorF
Music Fan
I just updated today, and this issue was fixed for me! Hope it's the same for everyone else who had a problem!
rmoura94
Visitor

I've received an a update today from October 8th and none of them solved the family mix for me.

 

After open family mix and "click" the icon from who comes the listener, the application crash. 

Pyrian
Visitor
yeah, exact same. Still happening after update today.
nomadlee
Visitor
same for me