Family Mix song influence not showing

I use the family mix quite a bit and a useful feature on the phone app is to click the user icons to see which family members listening habits influenced the song being included.

 

Since last week on the Android app, this no longer works, click on the user icons at the side and a blank page opens up with close at the bottom. I notice the app was also updated 29th April in the Google Play store, could be coincidence or the update has broken this feature on the android app. I'm using a Galaxy S10+.

I have uninstalled and reinstalled the app, no change.

 

The iPhone app still seems to work properly.

Hey everyone,

 

Thank you for all the reports so far.

 

We just wanted to let you know that our developers know about this and they're investigating. Just as a heads up, we’re not able to confirm if or when this will be resolved, but we'll let you know as soon as we do.

 

For now, we recommend keeping your Spotify app up-to-date to guarantee you get the latest features and fixes. 

 

Thanks again!

Comments
sOfekS
Newbie

Hi, is there any update on this issue? It's been nearly 3 months without it being solved. 

Pie_is_great
Newbie

The only update so far, it seems, is that the bug is still there, and nothing has changed ¯\_(ツ)_/¯.

Vooletta
Visitor

Yep,a exactly the same issue on 3 different Android devices. So unsatisfied with this bug. Any updates? 3 months is more than enough to fix this issue. What's going on?

Xenia
Moderator
Moderator
Status changed to: Not Right Now

Hey everyone,

 

Thank you for all the reports so far.

 

We just wanted to let you know that our developers know about this and they're investigating. Just as a heads up, we’re not able to confirm if or when this will be resolved, but we'll let you know as soon as we do.

 

For now, we recommend keeping your Spotify app up-to-date to guarantee you get the latest features and fixes. 

 

Thanks again!

oceankami
Newbie

Same for me. Galaxy Note 20.

Pie_is_great
Newbie

14 September 2020 Spotify update

Is the issue fixed? No, it isn't

delpaso
Newbie

September 27th 2020 still an issue.

Vooletta
Visitor

October 23, 2020. Really guys? Will you EVER fix this? 🤦🏻‍♀️🤷🏻‍♀️

bunny4
Visitor

If I see a song in my Family Mix playlist, it would be nice to know who in my family listened to the song enough times to make it be in the playlist.

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