Folders do not expand after renaming them

I noticed a small inconvenience bug in Spotify on my Mac.

When I rename a folder that contains several playlists, it will no longer expand. Neither will any of the other folders anymore until I restart Spotify. The little triangle does change direction to pointing downwards, but no list of playlists appears.

 

 

Plan

Premium

Country

Netherlands

 

Device

(Macbook Pro late 2016)

Operating System

(Mac OS Mojave)

 

 

Hey everyone,

 

This is fixed now 🙂 

 

Cheers!

Comments
Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend updating to macOS Mojave 10.14.2 🙂

 

If possible could you try it with another Spotify account as well?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

pfranken
Casual Listener
Hi there,

I reinstalled Spotify on my Mac as per instructions. Restarted the Mac too.
The bug remains.

It can easily be reproduced:
- Expand/collapse an existing folder > works fine
- Rename a different folder
- Try to expand/collapse the first (or any other) folder again > No longer
works. Only the triangle changes direction (up/right)
- Restart Spotify (not even the Mac)
- Problem gone. Until you rename any folder again.

Spotify version : 1.0.96.181.gf6bc1b6b
MacOS Mojave version 10.14.2

Cheers,
Peter
Jemi
Spotify Legend
Status changed to: Under investigation

Hey folks, 

 

We're seeing some reports about folders not expanding after renaming any folder. A restart of the app solves it, but we'd like to investigate this further.

 

If this is happening to you, reinstall the app and see if it persists. If it does, add a +VOTE and comment the following:

  • Device and OS
  • Spotify version
  • A screenshot of the behavior. 

We'll keep you updated here. Thanks!

pfranken
Casual Listener

Hey there. My details and screenshots as requested.

 

I'm using :

MacBook Pro on MacOS Mojave 10.14.2

Spotify version 1.0.96.181.gf6bc1b6b

 

After renaming the folder !! 'DJ playlist test' to 'DJ playlist test new' you can see that the folder 'Swing' no longer expands.After renaming the folder !! 'DJ playlist test' to 'DJ playlist test new' you can see that the folder 'Swing' no longer expands.

After just restarting Spotify you can see that the folder 'Swing' does expand properly and shows it subfolders again.After just restarting Spotify you can see that the folder 'Swing' does expand properly and shows it subfolders again.

Note: This does not seem to happen with all folders (I have not found a pattern yet. Maybe age of the folders?). And it also happened before I added the extra subfolder level in between.

PS I do have over 140 playlists. And I do play Spotify for over 70.000 minutes per year 🙂

Jemi
Spotify Legend

Hey @pfranken,

 

We've made some changes backstage. Make sure to have your app up-to-date and let us know if it's working. If not, reinstall the app, but keep in mind you'll have to re-download your offline music again after that. 

 

Let us know how it goes 🙂 

pfranken
Casual Listener
Hi There,

I have updated Spotify to the latest version just now and restarted my Mac.
I can no longer reproduce the problem.

Before I updated it I tested too, I found that the expanse/collapse stopped
working for folders 'above' the one that I renamed. Not the ones 'below'
the renamed one.
But as said, with the latest version the problem is gone.

Thanks for your fix and reply to my report.
Regards,
Peter
Daisy
Spotify Legend
Status changed to: Fixed

Hey everyone,

 

This is fixed now 🙂 

 

Cheers!