Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed! Just make sure your app is updated to the latest version.
If you're still experiencing this, it'd also be great to wait until the 17th of March, as we're always testing things and everything should be working stably by then.