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[Galaxy watch app] Spotify app on Galaxy Active 2 watch stopped working after latest Tizen update

Plan

Premium

Country

Thailand

Device

(iPhone Xr

Operating System

(iOS 14,Tizen 5.5.0.1

 

My Question or Issue

After I updated my samsung watch active 2 to tizen 5.5.0.1 it can't open spotify when I tap on spotify app it will show spotify and keep loading I've tried reset my watch reinstall my app and it still didn't work

Hey everyone,

 

We are renewing the investigation of this issue.

 

If you're currently experiencing this, please head here. You can add your +Vote and subscribe to stay informed about any updates on the matter. Please share the requested info in the new Ongoing Issue thread.

 

Take care!

Comments
djaysonx

Still not working. I tried to uninstall the app on active 2 and redownload again thru samsung store and when everytime i click the spotify app it only keeps loading and can't download.

 

This is totally disappointing..!!

smacrae1

The same with me galaxy watch 3 this app should be fixed by now. I have had three galaxy watches and this is the worst. I'm think of switching to apple music and apple watch it's that bad.

Ijelen

Same Problem

Morangamish

Hi, the same for us. I have iphone XR and spotify stuck on my galaxy active gear 2. I tried everything- reinstalling, restart the watch.. and it’s stuck on this position 

3D72466C-2F2E-44B8-9827-6C3D65A0EFCA.jpeg

TDredB90

Same problem here. Is there a solution already ?

Jimmylands

I have the same problem, with galaxy watch 3 which is brand new.

 

I think it has something to do with the notifications if you are using a running app at the same time. 

 

Which is what most people will be doing.

kasidej65

I have already changed from my old iphone Xr to my new samsung galaxy s20 fe and spotify app on my watch active2

work just fine now and it's work better than using with ios

bugra091

The problem  still continues. 

Lorenzo79pg

same issue here. ios paired with galaxy watch3. after few weeks, still not a solution from spotify. i prefer spotify but if within  next membership renewal the problem is not fixed, i will change to tidal, which is working fine on my watch3.

farell94

IMG_0089.jpg

 

Same problem!

Iphone 11