Had my watch for about a week now and I was able to connect via remote to my phone and scroll through my playlists and recently played, but today it seems to have a problem connecting.
When I open the app on the watch it says "can not connect to Spotify on your phone. please open the app there to continue". once I tap to the watch I get to the playback setting menu (choosing between remote and stream on wifi) and cant get anywhere else.
My watch is connected via Bluetooth and the app is open on my phone and I still get the message.
Tried disconnecting my watch and phone and reconnecting, turning the watch off and on again, deleting the app from my watch and reinstalling - none of these worked.
Anyone know how to fix this issue?
Thanks for reporting this!
We’re currently looking into this with Samsung. We'll get back to you as soon as we have any updates.
In the meantime, we’d recommend keeping your app and firmware up-to-date.