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Gaps in streaming

Status: Closed
0 Likes
There seems to be gaps in the streaming and this has been going on for 2 days since the app upgraded itself. Previously it would stop working g randomly altogether.

Hey there @Ahalia!

 

We hope that you're well.

 

As we've not heard back, we're going to get this one closed up now.

If you do still need us though, don't hesitate to reach back out.

 

We'll be here, and very happy to see what we can suggest.

 

Thanks, and take care.

 

/M

Comments
Mara_F
Status changed to: Closed

Hey @Ahalia

 

Thanks for getting in touch with our Community. 

 

Can you let us know the following: 

  1. Device and Spotify version. 
  2. OS. 
  3. Are you getting any error messages? 
  4. Is this happening across all devices? 
  5. What have you tried? 

Hope to hear back from you soon.

Melody

Hey there @Ahalia!

 

We hope you're well.

 

Just to check, is this still happening?

If you're able to send us the info as requested above, that would be great.

 

We'd love to keep on lending a hand if you need us 🙂

 

Thanks, and take care.

 

/M

Melody
Status changed to: Closed

Hey there @Ahalia!

 

We hope that you're well.

 

As we've not heard back, we're going to get this one closed up now.

If you do still need us though, don't hesitate to reach back out.

 

We'll be here, and very happy to see what we can suggest.

 

Thanks, and take care.

 

/M