Plan
Premium
Country
United Sates
Device
Motorola Droid Turbo 2
Operating System
Android 7.0
My Question or Issue
The issue started this morning. Spotify was in sync with Google Clock (used as my alarm clock every morning). This morning, the alarm clock gave me a beeping tone with a error on the bottom saying "{"message": "failed to switch to local device"}" even though it says both apps are connected and in sync
So far, I've cleared data and re-installed the app both apps, and did a hard restart on my device and the issue is still ongoing. App version 8.5.11.762
EDIT: Google Clock app version: 6.1.1, Here is my most recent test and the error that is still ongoing today. I tried Pandora with Google Clock, since it's capable of syncing to these two apps along with Youtube Music app (which I don't have). The alarm works fine with Pandora.
Looking for help on other ways to fix this issue.
Many Thanks
Hey everyone,
Thanks for your replies! This should be fixed now.
If you're having troubles after updating to the latest version available, we'd recommend trying a clean reinstall of the Spotify app with these steps.
If none of these help, we'd still like to know. In that case, we'd suggest starting a new thread in the related Help Board and we'll be happy to lend a hand.
Have a lovely day 🙂