We're closing this thread as we never received an answer from you. If you're still having the same issue, just give us a shout.
All the best 🙂
Hey @Pruefus, welcome to the Community!
Can you let us know what device/operating system and Spotify version you're currently using?
We'll see what we can suggest.
Hey there @Pruefus!
How are you getting on? Do you still need us to lend a hand? If so, can you send over the info that @Alejandro_C requested suggested on the previous post?
We'll close this thread up in around 48 hours. Don't worry though, if you need us, we'll be right here.
Feel free to give us a shout at any time.
Thanks, and have a nice day 🙂