Announcements

Help Chat

Status: Not An Issue

It would be great to talk to an actual person one-on-one regarding issues with Spotify. It is impossible to actually resolve issues with the community post method. Several people have had and are having issues changing tracks when their iPhones are plugged into their cars, and despite the fact that there are posts about this issue dating back to 2012, a fix does not seem to exist. There needs to be a better way to communicate specific issues to customer support.

Hey @zookene! Thanks for your report!

Spotify has several ways to get in touch with them. Feel free to read more here. Also, I recommend posting your issue with the iOS app, on the iOS boards where someone specialised in iOS can take a closer look. Let me know if there's anything else!

Take care! 🙂

 
Comments
Hubo
Status changed to: Not An Issue

Hey @zookene! Thanks for your report!

Spotify has several ways to get in touch with them. Feel free to read more here. Also, I recommend posting your issue with the iOS app, on the iOS boards where someone specialised in iOS can take a closer look. Let me know if there's anything else!

Take care! 🙂

 

Env: prod