Home page shows items in vertical view on desktop and web player

Hi folk!

 

We have been receiving your reports that the home section of the desktop app and web player are displayed in a vertical view.

 

Our teams are looking into this as we write and hopefully we'll have more news soon.

Hey folks,

 

The teams at Spotify have informed us that this is now fixed.

 

For anyone still experiencing this issue, please update your app to the latest version 🙂

 

Cheers.

Comments
floristi
Newbie

I see, good to know we're not alone on this though, tried enough fixes for myself before checking these forums. Guess we just have to wait.

Samppa3
Roadie

Now that Im checking out, it seems to be normal on both Windows 10 client and web player.Clipboard01.jpg

dangerlouis
Regular

My spotify updated this morning and the issue appears to be resolved for me now.

 

MateusM
Rising Star 4
Rising Star 4

Hey @c_lawlz! Thanks for posting it here in the Community, and welcome!

 

I understand you were facing issues while you were using the web player and the desktop. Don't worry, we're here to assist you!
Can you please test it again and tell me if this issue persists? Probably something was happening in the backstage but now everything should be working fine.

Let me know if you have any other questions regarding this.

Mateus.

Julian
Moderator
Moderator

Hi folks, 

 

Thank you for keeping us posted!

 

We're glad to know this was fixed for most of you.

 

If any of you is still experiencing the issue, please try clearing the Hosts file with the steps shown on this thread.

 

If this doesn't do the trick, try using a friend or family member's account and check how the Home screen looks there. 

 

In case the issue persists in the other account, send us the make, model and operative system of your device, and Spotify's app version. This will help us investigate further. 

 

We'll be on the lookout. 

Elena
Moderator
Moderator
Status changed to: Under investigation

Thanks for reporting this issue to us.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

Could you also make sure to provide us with the following info, if you haven’t already:

  • device + OS version
  • exact Spotify version
  • does this happen both on the desktop app and the web player

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

ollieSVK
Regular

fixed on my 1.1.62.583.gdac868ed-a version (desktop, windows 10)

Alex
Moderator
Moderator
Status changed to: Fixed

Hey folks,

 

The teams at Spotify have informed us that this is now fixed.

 

For anyone still experiencing this issue, please update your app to the latest version 🙂

 

Cheers.

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