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I can see only 1 friend's feed

Status: Not An Issue

Hi,

 

I don't understand why I can't see all my friends feed.

 

Is this a bug or something else?

 

Thank you.

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Hey @user-removed!

 

Thanks for your report. As we haven't seen any recent reports of this we're going to close this thread as "Not an issue" for now.

 

Please let us know if you're still having trouble and we'll pass your details on to the teams.

 

Thanks

Comments
crematedman

@user-removed Hey Andre, I've been experiencing the same issue with the new friend feed. It appears to be a bug, I'll escalte this thread to find an update on that for you ^_^

crematedman

@user-removed Here are some troubleshootingsteps for you:

 

Could you let me know the operating system and Spotify version you have? Did this start to happen only after an update? On your profile, can you can see all of your followers and the people you're following?

 

Finally, you can always try a clean reinstall with these steps.

Hi!

 

I'm using Windows 10 and I have the latest Spotify version: 1.0.41.375.g040056ca.

I don't remember if this happened before...

Yes, I can see all of his followers and the people you're following.

 

I will try that. EDIT: Didn't work.

 

Thank you for your help!

crematedman

@user-removed 1. Under Display Options, can you toggle off, and then on again - Show friend feed.

Does this help?

 

2. Just to check... Is it always the same friend/song showing in your friend feed? Does it appear to be 'stuck'? Or, does it still update, but only ever show one thing/friend?

1. It remains the same.

 

2. No, it isn't stuck. But it shows only one friend (always the same). I don't know if it updates "live" but it updates.

Melody
Status changed to: Not An Issue

Hey @user-removed & @crematedman!

 

Thanks for all the info here.

 

This has been reported to our best tech folks, who are checking things out backstage.

We'll keep you posted as soon as we have more info 🙂

 

Thanks, and stay tuned

 

/M

JackF

Hey @user-removed!

 

Thanks for your patience. Our tech folks are looking into this backstage. Can you let us know how many people you're following on Spotify? Do you know if many of your friends set their accounts to Private Session when they listen? This would prevent them from showing up in your Friend Feed.

 

Looking forward to hearing back from you!

Jim

Hey @user-removed

 

We haven't heard from you for a while. Are you still having issues? 

 

Have you been able to gather the information that @JackF mentioned previously? 

 

Keep us posted 🙂

Jim
Status changed to: Not An Issue

Hey @user-removed!

 

Thanks for your report. As we haven't seen any recent reports of this we're going to close this thread as "Not an issue" for now.

 

Please let us know if you're still having trouble and we'll pass your details on to the teams.

 

Thanks

Andre2_2016

Sorry for the late response.

 

Yes, the problem continues.

I did another account but the problem remains. I don't understand if it is my problem or others users problem.

 

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