I canceled my subscription, but still getting charged,

[scthomas61]

I have a confirmation that I canceled my spotify but am still getting charged, futher I had two accounts, had spotofy merge them and I learned that I am getting charged premium on my credit card and on paypal, this after I canceled.

[KatesHere]

Hey there @scthomas61, welcome to the community!

This doesn't sound good. Can you take this survey? It'll help point you out on the right direction.

Hope this helped!

K

[EthanS1]

Hey! @scthomas61

I've marking this as 'Not an Issue' as this isn't a major issue.

Please see @KatesHere's comment with instructions.

Thanks!

@EthanS1