Announcements

Help Wizard

Step 1

NEXT STEP

I changed my password and now when I login, Spotify says's I'm offline

Status: Case Closed
0 Likes

I changed my password earlier today and now spotify says I'm offline even though I'm connected to wi-fi and everything else is working. I've cleared the cache and uninstalled/reinstalled but it's still not working.

Hey @Jella1000!

 

We'll be closing this thread since we haven't heard back from you in a while.

 

Don't hesitate to open a new one if anything else comes up.

 

Cheers.

Comments
Alfredo
Status changed to: Need more info

Hey @Jella1000!

 

Thanks for reaching out for us.

 

Could you send us your Mac OS and Spotify version numbers? Also, have you tried disabling any antivirus or firewalls that could be causing this?

 

Keep us posted.

Alfredo
Status changed to: Case Closed

Hey @Jella1000!

 

We'll be closing this thread since we haven't heard back from you in a while.

 

Don't hesitate to open a new one if anything else comes up.

 

Cheers.